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Shanghai
Hengyi Medicine Making Equipment Co., Ltd that specialize in developing,
manufacturing a serious of tablet machines which the domestic pharmaceutical
enterprise would demand mostly is creating enterprise brand with credit,
which would make the product have high additional value.
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There
are tow moving stories in Shanghai Hengyi Medicine Making Co., Ltd., and
those go like that:
There is a customer in Hainan who procured a machine from our company,
after using it some time, there occurred some troubles which they would
not resolve on their own. They gave Hengyi a phone call, although it was
not a big trouble, and it could be resolved by telephone, however, Huyu
Wang, the general manager of Hengyi made a decision that the special staff
would fly to Hainan, in order to remove the troubles in time.
And there is a customer in Yixing, and they came upon some problems during
making usage of machine, and the company sent the special staff to resolve
it immediately. An unexpected issues for customer is that the company
change a new machine for customer actively.
Is it worth while leaving for Hainan to get rid of a little trouble, and
is it worth while that the troubles have been removed already and a new
machine is changed for customer, However, Mr. Huyu Wang-the general manager
of the company, and his answer touched us: The pharmaceutical machinery
that we manufactured would play an import role for QC when the medicine
implemented the GMP, only the pharmaceutical equipment is qualified, and
it can hold the pass about quality for the medicine factory. The products
are guaranteed there is no problems during the production, besides the
reliable technology is must, and the credit and responsibility is also
needed, which would make the customer understand the product is worthwhile.
The product is valuable, and the credit is invaluable, which would not
be bought at any price.
There is a series of data can be an instance for Mr. Huyu Wang's speech,
at present, the company sell about 200 set machines every month, and the
market share is about 40% in China, among those customer, the old customers
share 40%, and many new customer pay a visit to our company by recommending
of old customer.
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Hengyi
Company create the Brand with credit, which originate in the canniness of
their business mind and the refinement of the service creed, as a matter
of fact, they own a kind of strong service philosophy, and they could manufacture
the pharmaceutical machinery for the implementation of the GMP demand that
the domestic medicine enterprise must meet, and it also hold the pass on
quality for the medicine factory.
" Only Manufacture the line, and do it well". Focusing on the
main product----tablet production line is the Hengyi special business philosophy.
Meeting the customer's requirements is their pursuit, and creating brand
strength is the lead, regarding the continuous development as the aim, we
would spare no efforts to develop various kinds of new products that would
meet the GMP requirements. Now the tablet production line that the company
manufactured has arrived at "intellectualized" level, and it have
the human visual system that is used for checking lack of tablets and re-filling.
Besides, the granular bottle-filling, re-filling facility, the flat tablet
filling machine, and the adjustable sifting and frequency eccentric equipment
are awarded State Practical New Type Patent Certificate. What's the best
product? Mr. Huyu Wang give a definition: The best product should meet the
customer's demand, with advanced technology, favorable service, and easy
operation. In recently years, Hengyi is pursuing it.
" Make the Hengyi product be its best", which is the quality promise
of hengyi people, and it is also their credit creed. They make great efforts
to create the enterprise credit from the following two aspects:
Firstly, To build the GMP production environments together with customers.
They would design and manufacture the products according to the GMP standards
strictly, and offer the medicine factory the facilities that would meet
the GMP requirements.
Second, Hengyi and customer supervise the medicine quality together. As
cooperator, Hengyi think that company should cultivate the customer's loyalty
and the customer's loyalty must be established on quality. If customer chose
supplier is an adventure then it is a chance for supplier to retain the
customer by product's high quality. They will pay the highest price for
the change, then there are two stories at last paragraph: "A promise,
don't let customer's machine stopping working even the machine has quality
problem." And" supply strict, standard programs of adjusting and
training for the customers." and " they have confidence to use
the product of Hengyi best ".
Working hard to develop pharmaceutical machine in China is the pursuit of
Hengyi people. Though Hengyi is a middle enterprise of pharmaceutical machine
in China, they have great ambition to go into world because their products
had sold to south-east Asian. No long ago, Hengyi cooperated with Xu CO.,LTD
in Japan, and the Tablet Counting machine, Sticker Labeling machine were
sold to Japan. |
When Hengyi
build up gold brand by credit, the credit standing is extending the connotation
of brand of Hengyi pharmaceutical machine
--2000 years, Shanghai Hengyi passed ISO9001:2000 International Quality
Certificate .
--They developed PAD2000I Electronic Tablet-Counting Machine that contains
new-high technology and the PLC digital touch-screen tablet-counting machine.
--"Shanghai Hengyi" web page is inviting on www.phmacn.com and
now they get a new way to business through internet.
HENGYI edited training stuff by himself and teach customer about ISO90001
certificate system free .all thing is for brand、development、customer of
HENGYI.
Credit, describes a new landscape of development of HENGYI.
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